Mallory Coté

 (989) 709-6434

mmcote@svsu.edu

 

 

EDUCATION

Bachelor of Business Administration in Marketing                                Anticipated: May 2017

Saginaw Valley State University, University Center, MI

Minor: Communication

Deans’ List: Fall 2013, Winter 2014

 

WORK EXPERIENCE

Sales Associate                                                                                 November 2014 - Present

Under Armour, Birch Run, MI

 

• Responsible for engaging and connecting with each customer to provide a positive shopping experience

• Provide a complete fitting room experience while delivering product knowledge and outfitting suggestions

• Interpreted customer cues in order to assess their needs and enhance their shopping experience

• Registered cash specialist, reassuring customers that their transactions are safely completed

 

Cart Staff                                                                                           June 2011 - August 2015

Sugar Springs Golf Course, Gladwin, MI

 

• Welcomed every customer with a comforting introduction and carried their golf clubs to their assigned cart

• Cited excellence in interpersonal communications, teamwork, customer service, flexibility and reliability

• Built relationships with new, old and visiting golfers/members of the area

• Served customers with beverages and also offered cleaning services

 

CO-OP Associate                                                                             September 2012 - May 2013

S&H Engraving/ Sue Sews/UPS Drop, Gladwin, MI

 

• Packaged, labeled and shipped UPS packages following specific directions

• Created signs and graphics for businesses using large printing machines and graphic computer programs

• Engraved plaques, memorabilia, jewelry, leather and wood to personalize items for customers

• Consulted customers, offering suggestions and creative advice according to their wants and needs, also using the register and handling large amounts of money

• Operated a large t-shirt press and sewing machines to embroider and stamp clothing

 

VOLUNTEER WORK

• Special Olympics Area 22 Swimming Guide – I helped the athletes move from lane to lane and make them feel safe and confident as they swam in front of their friends and family.

• Hook A Kid on Golf Instructor – Children that come from low-income families were invited to this camp and I created a safe environment for them to learn the game of golf, where I expressed the importance of having outstanding etiquette.

• Youth Volleyball, Basketball and Tennis Summer Camps – Lead groups of young boys and girls through competitions, while teaching them the basic skills of the sport they were interested in.

• Gladwin Veterans Association Volunteer – I helped arrange a golf outing that supported local veterans in my hometown and made all of the veterans feel appreciated! I had a creative idea and arranged for a World War II Veteran to lead everyone on the first hole with a tee-off.

• Relay for Life Team Leader – I helped organize and promote a team to raise money through small fundraisers for people fighting cancer and walked/ran for 24 hours to create awareness for cancer.

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• Reference Upon Request